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Support

Have a question or ran into an issue? We’re a small team behind CardBurner and read every message.

Frequently asked questions

How much does CardBurner cost?
Pricing and availability will be shown on CardBurner’s official Google Play listing at launch.
Does CardBurner require an account?
No. CardBurner does not require you to create an account, log in, or provide any credentials.
Where is my data stored?
Your events and contacts are stored locally on your device, in a local database. CardBurner does not operate a cloud server in the current release.
How do I export my contacts?
Open an event’s contact list, use Export, and choose CSV or XLSX. The export is scoped to the event (and any active search filter) and is entirely under your control.
How can I report an OCR issue?
OCR extraction is assisted, not perfect — some fields on some cards may need manual correction. Email us the details (and, if you can, a description of the card layout) at support@cardburner.app and we will take a look.