We’re here to help
Support
Have a question or ran into an issue? We’re a small team behind CardBurner and read every message.
General support
support@cardburner.app
Privacy inquiries
privacy@cardburner.app
General / everything else
hello@cardburner.app
Frequently asked questions
- How much does CardBurner cost?
- Pricing and availability will be shown on CardBurner’s official Google Play listing at launch.
- Does CardBurner require an account?
- No. CardBurner does not require you to create an account, log in, or provide any credentials.
- Where is my data stored?
- Your events and contacts are stored locally on your device, in a local database. CardBurner does not operate a cloud server in the current release.
- How do I export my contacts?
- Open an event’s contact list, use Export, and choose CSV or XLSX. The export is scoped to the event (and any active search filter) and is entirely under your control.
- How can I report an OCR issue?
- OCR extraction is assisted, not perfect — some fields on some cards may need manual correction. Email us the details (and, if you can, a description of the card layout) at support@cardburner.app and we will take a look.